Overview
A leading healthcare clinic faced challenges in managing high patient volumes during walk-ins. Doctors needed to spend considerable time manually prescribing medicines, confirming appointments, and scheduling follow-ups—leading to longer consultation times and fewer patients attended per day.
Industry
Healthcare
Services
Applied AI, Intelligent Agents, Patient Engagement
Platform
1 Years
DnT Infotech implemented an AI-powered healthcare agent designed to assist doctors in real-time. The agent suggested prescriptions based on mapped disease records, automated follow-up scheduling via SMS/WhatsApp, and confirmed patient visits. Once validated with the doctor, the solution was deployed to the doctor’s personal mobile device—reducing consultation time from 15 minutes to 9 minutes while enhancing patient satisfaction.
A global aviation leader, operating in 150+ airports, managing 150 aircraft, and handling 117,750 flights annually, transporting 829,419 tonnes of cargo and 10.1 million passengers with a 98% dispatch reliability. Their expertise in cargo logistics and passenger services positions them as a dominant player in industry.
Industry
Aviation
Services
IT System Integration & Scalability Enhancement
Platform
2 Years
The Challenges
1
Lengthy Consultations
Manual prescriptions and scheduling increased consultation time.
2
Follow-Up Gaps
No automated reminders led to missed follow-ups and lower patient compliance.
3
Doctor Overload
High walk-in volume created strain, limiting the number of patients seen.
4
Manual Confirmation
Doctors had to spend time validating each patient visit.
5
Lack of AI Support
No intelligent assistance for decision-making or patient engagement.
Solutions by DnT Infotech
LLM-Powered
Prescription Agent
Trained on mapped disease records, tested, and validated with doctors to ensure prescription accuracy.
Mobile AI Agent
for Doctors
Installed on the doctor’s personal device for on-the-go support, ensuring seamless workflow integration.
Automated Prescription
Printouts
Generated prescriptions directly for patients, reducing manual writing effort.
Smart Follow-Up
Scheduling
Sent personalized reminders via SMS/WhatsApp to ensure patients returned on time.
Real-Time Patient
Visit Confirmation
AI agent updated the doctor on patient walk-in visits, reducing administrative tasks.
Impact on the Business
40% Faster Consultations
Average time reduced from 15 minutes to 9 minutes per patient.
Increased Patient Volume
Doctors could attend to more walk-in patients daily.
Improved Patient Compliance
Automated reminders ensured timely follow-ups.
Higher Accuracy
LLM-validated prescriptions matched manual intervention.
Seamless Adoption
Mobile-based agent made integration personal and easy for doctors.
Conclusion
DnT Infotech’s AI healthcare agent streamlined the entire consultation process. From accurate, AI-assisted prescriptions to automated follow-up reminders and real-time patient confirmations, doctors achieved higher efficiency and improved patient outcomes. By cutting consultation time and reducing manual tasks, the clinic successfully scaled patient care while maintaining quality.
HEAR FROM OUR CUSTOMER
What our client says
about working with us
“With DnT Infotech’s AI agent, I can now attend to more patients without compromising on care. Prescriptions are accurate, reminders go automatically, and consultations are faster. This solution has transformed how I practice medicine every day.”
Senior Physician
Senior Doctor